Overview

This policy outlines our procedures for packing, shipping, and delivering physical orders.

Order Handling

Orders are processed once payment confirmation is received. Preparation might take longer during busy seasons or holidays.

Shipping Options

We collaborate with trusted couriers and postal services to provide reliable tracking and shipping solutions.

Delivery Timeline

Domestic delivery usually spans 5-14 business days. International shipments can take 10-21 days, subject to customs or carriers.

Shipment Limitations

Some regions may have product restrictions. Customers need to provide accurate shipping information.

Handling Lost or Damaged Items

Report lost or damaged packages promptly. We'll coordinate with carriers to address issues and provide refunds or replacements where necessary.

Customs Fees

International customers might incur responsibilities for customs duties, taxes, or processing charges.

Delivery Confirmation

Once delivery is confirmed by carriers, liability shifts to the recipient.

Policy Modifications

Shipping terms might be updated as necessary. The latest terms are always available here.